I've got to give some credit to the US Consulate in Melbourne. I had good luck with them inserting new pages into my passport, but they really came through for Shannon.
The Consulate here managed to get her a new passport in nine days, including a weekend and an Australian public holiday (Note: the US Consulate observes both US and Australian holidays - sweet gig!). Couple that with the fact that all passports have to be printed in the US, I'd call that pretty impressive.
All for the standard price, too.
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